Privacy Policy


Profits Consultoria e Soluções Tecnológicas Ltda., or Profits Consulting, as it is referred to later in this document, takes the protection of personal data seriously and with the utmost commitment to your security and privacy. The following policy provides an overview of how we ensure such protection and what types of data are processed and for what purposes.


Profits Consulting, headquartered at Lapa Street, number 180, room 910, Rio de Janeiro/RJ, ZIP code 20.021-180, contactable by e-mail and telephones +55 21 4105-5441 e +55 11 5242-6364, is the entity that controls your personal data entered into its systems, websites and/or platforms, in accordance with the Brazilian General Data Protection Law (LGPD – Brazilian Law No. 13,709, of August 14, 2018).

Responsible for Data Protection

Profits Consulting is responsible for protecting the data of its clients whose environments (systems/platforms) are hosted under its control and supervision, that is, in the Profits Consulting cloud, as explicitly stated in their respective proposals and contracts (applicable item for systems that allow self-hosting – on premise).

To contact the company, please use the means mentioned in the previous topic.

Data Policy

Any data through our platforms is considered privileged information and, therefore, your data will never be sold or transferred.

Data Usage

Profits Consulting does not use any type of advertising on its websites and platforms. Your data will never be handed over to third parties, unless legally required to do so. Your data may be used internally by Profits Consulting for analysis and improvement of our services, however, with total anonymization of sensitive data or identifiers.

Data Storage

When using Profits Consulting websites and platforms, the infrastructure used is provided by Amazon Web Services (Amazon Web Services, Inc. and its subsidiaries). In specific scenarios, of customers’ own hosting, it can be provided by a third party appointed by the customer.

Such services have multiple certifications, which can be consulted on their respective websites.

Website hosting, by default, is located in the United States of America (USA), and can be globally fragmented through CDNs (Content Delivery Networks).

Platform hosting may be located in any region of one of the territories below (except where commercial agreement specifies a particular region):

  • São Paulo, Brazil;
  • North Virginia, U.S.A.

Data Retention

Data entered on Profits Consulting websites may be retained while their respective accounts, if applicable, are active, indefinitely. Inactive accounts may have their data retained for up to 5 (five) years, unless explicitly deleted by the user.

The data entered on Profits Consulting platforms are retained according to the user’s needs and the term of the contract.

Disclosure of Data

Profits Consulting will only disclose any data if expressly required by the party holding such data or in case of receipt of a court order or enforcement order from competent parties.

Data Category

Profits Consulting collects and processes different categories of personal data. The following sections describe the categories of data processed by item.

Use of Profits Consulting Sites

When you visit any Profits Consulting website (such as, but not limited to:,,,, www,,, etc.) the following data may be transmitted by the browser (other data may be transmitted, depending on the software and version of the browser):

  • IP address;
  • Date and time of the request;
  • Time difference from Greenwich Mean Time (GMT);
  • Content of the request;
  • Request type;
  • Access status;
  • HTTP status code;
  • Website from which the request originated;
  • Round trip time (RTT);
  • Software used and its version;
  • Language used;
  • Browser used and its version;
  • User agent;
  • Country of origin.


Furthermore, when a user visits one of our websites, cookies, depending on the user’s browser configuration, may be stored on their device. Cookies are small text files stored on your hard drive or memory in association with the browser and operating system you are using. Cookies cannot start programs or load viruses on your device, nor do they have any action outside the scope of the browser, on the website page. They serve the purpose of making the service provided by Profits Consulting more friendly, efficient and effective.

Web Analytics

Profits Consulting uses web analytics applications and software and marketing tools, social media plug-ins, integrated third-party services, among others. Through these applications, software, tools and solutions, the personal data set out in this Privacy Policy and Terms of Use are collected and may be combined with other personal data collected.

Contact Profits Consulting

When contacting Profits Consulting via any of our sites or systems, we collect all the information you send, such as, for example, but not limited to: first name, last name, e-mail address, company, telephone, subject, message description etc. We will use this collected information to contact you and seek to fulfill your request.

In case of messages that require translation, our collaborators may use third-party translation tools to process your query. Therefore, for privacy reasons, we recommend avoiding filling in personal information in the subject line and message field.

Furthermore, we emphasize that never, under any scenario or hypothesis, you must register passwords, access credentials, verification keys or similar in such media. These are restricted sensitive data that must remain under the sole and exclusive possession of your individual and will never be requested by Profits Consulting.

If you unintentionally share any data in this category, it must be reset immediately, for security reasons.

Establishing a Connection

Whenever you access a Profits Consulting application, system, software, platform or similar, the server infrastructure registers your device for a connection session. For this, Profits Consulting may collect and process your IP address, access ID, session ID, user name, operating system information, browser information, access and termination times, among others.

How to Reject or Remove Cookies?

If you wish to restrict, block or clear the cookies set by the platforms mentioned here, please do so through your browser and/or operating system settings. Please be aware that some of our services may not work partially or completely if the browser you are using does not accept cookies. If you do not wish to accept cookies from Profits Consulting emails, simply close the email before downloading any images or clicking on any links. You can also configure your browser to restrict or block cookies. These settings can be applied to all cookies on websites and emails. In some cases, depending on your email and/or browser settings, cookies from an email and/or webpage may be accepted automatically. Check the instructions for your browser, email client, operating system and device for more information on this topic.

If you wish to restrict or block the cookies we set, you can do this in your browser settings. The help function in your browser should tell you how to proceed.

We may incorporate external content from third-party websites into our services and websites from time to time. They are subject to their respective terms of use and privacy policies. Furthermore, these third parties may use cookies. You can find out more about their approach on their respective websites.

Modifications to this Document

Profits Consulting reserves the right to change or modify this document at any time, without prior notice, and the user is responsible for checking it regularly. The continued use of the services offered represents the user’s tacit consent to all the terms and policies described.